Legal Information

Last updated: 29 October 2026

This page sets out the legal information that the operator of this website is required to publish under the law of England and Wales and the wider United Kingdom, together with the rules that apply when you use the site and the courses, guides and other materials made available through it. It is written in plain English for learners, production professionals and business customers. The information here supplements, and does not replace, the Terms and Conditions, the Privacy Policy, the Cookie Policy and the Payment and Refund Policy that also govern your use of this website.

1. Identity of the website operator and its role

This website is operated by reportwa. It is an informative resource dedicated to audiovisual production excellence, covering broadcast studio design, camera control systems, professional lighting arrangements, sound engineering and streamlined workflows for television networks and live events. In this page, "we", "us" and "our" mean the operator of the website, and "you" means the individual or organisation visiting or using it.

The operator acts as the data controller for personal data collected through this website within the meaning of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The operator is also the service provider and the trader for the purposes of the Electronic Commerce (EC Directive) Regulations 2002, the Provision of Services Regulations 2009 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, so far as those instruments apply to the services offered here.

Where this website describes a course, workshop, downloadable guide, template or consultancy service, the contracting party is the operator identified on this page and not an individual author, trainer, contributor or partner referred to elsewhere on the site, unless a written agreement expressly says otherwise.

We do not act as an agent for, and do not accept responsibility for, any manufacturer, broadcaster, venue or training provider whose products or services are mentioned in our educational content. Mentions are made for teaching purposes only.

2. Legal form, registration details and tax identifiers

The operator is a private limited company incorporated in England and Wales. Section 82 of the Companies Act 2006, read together with the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, requires a company to disclose certain particulars on its websites, business letters, order forms and electronic communications, so that anyone dealing with it can identify the legal entity behind the trading name and confirm its details on the public register maintained by Companies House.

The following particulars are published for that purpose and apply to this website and to all correspondence we send:

Registered company name: reportwa
Company registration number: 03555097
Place of registration: England and Wales
Registered office address: Unit 53 Lidgate Crescent, Langthwaite Grange Industrial Estate, South Kirkby, Pontefract, West Yorkshire WF9 3NR
VAT registration number: 477222243

The VAT number is shown because we are registered for value added tax. Where VAT is chargeable on a course fee, licence or digital product, it is included in the price shown to consumers and is stated separately on invoices issued to business customers.

No statutory licence, authorisation or professional registration is required in the United Kingdom in order to publish educational material about audiovisual production, broadcast technology, lighting or sound engineering, and we do not hold ourselves out as holding any such licence. Where a course touches on matters such as electrical installation, rigging or working at height, the content is explanatory only. It does not authorise anyone to carry out regulated work or to dispense with the qualifications, permits and industry codes of practice that the law and the relevant sector bodies require.

Responsibility for the legal and regulatory compliance of this website rests with the company's directors, whose details are recorded at Companies House. Enquiries about the content of this page, about data protection, or about any contract concluded through the site may be addressed to the company using the contact route described in section 3.

These mandatory details also appear in the footer of every page of this website, in the following form:

Company Registration Number: 03555097 | VAT Number: 477222243 | Place of Registration: England and Wales | Registered Office: Unit 53 Lidgate Crescent, Langthwaite Grange Industrial Estate, South Kirkby, Pontefract, West Yorkshire WF9 3NR | Email: enquiries@altech.ac.uk | Phone: 01977 659880

Under the Modern Slavery Act 2015, a commercial organisation with a total turnover of 36 million pounds or more must publish an annual slavery and human trafficking statement. A statement is published where the company meets that threshold in the relevant financial year, and a copy can be requested using the contact route below.

3. Registered office and how to contact us

Our registered office is at Unit 53 Lidgate Crescent, Langthwaite Grange Industrial Estate, South Kirkby, Pontefract, West Yorkshire WF9 3NR. Correspondence delivered there is received on behalf of the company during normal business hours and is dealt with alongside messages sent to the other channels listed in this section.

You can reach us by email at enquiries@altech.ac.uk, by telephone on 01977 659880, or through the contact form on the Contacts page of this website. The contact form asks only for the details needed to answer your message, such as your name, your email address and the subject of your enquiry. Please include the course, module or page you are asking about, together with any order reference, so that we can deal with your enquiry promptly.

We aim to acknowledge messages within two working days and to provide a substantive reply within ten working days. Where an enquiry concerns a payment, a cancellation or a refund, please tell us that clearly at the outset so that the request can be routed to the correct person.

The registered office is a statutory address and is not necessarily the place where training, recording or production activity takes place. Please do not send equipment, storage media or legal documents by post before agreeing the arrangements with us in writing, because deliveries that arrive without prior notice may be refused or returned at the sender's expense.

4. Purpose, scope and intended audience of this website

This website exists to help people working in, or moving into, audiovisual production. It covers broadcast studio design, camera control systems, professional lighting arrangements, sound engineering and workflow design for television networks and live events, together with the practical project management that holds those disciplines together. Content is produced for readers who want to understand how a production is planned, engineered and delivered, rather than for the general consumer market.

The intended audience is professional, semi-professional and student practitioners, typically aged eighteen or over. The website is not directed at children, and we do not knowingly collect personal data from children or market paid services to them. If you are under eighteen, please do not submit personal data through this site.

This is a commercial website. Some areas are free to read, while courses, workshops, downloadable resources and related services are offered for a fee. Prices, availability, course dates and technical specifications are indicative until confirmed in a written order or enrolment confirmation.

All educational content is general in nature. It is not a substitute for site-specific risk assessments, manufacturer instructions, national codes of practice, employer procedures or advice from a suitably qualified engineer. You remain responsible for deciding whether any technique, product or workflow described here is safe and appropriate for your own venue, equipment and legal obligations.

We may add, change, reschedule or withdraw a course, module or resource at any time. Where a change affects a paid booking, we will tell affected customers using the contact details they supplied and will explain the available options, including a transfer or a refund where the change is significant.

5. Access to the website and acceptable use

Access to the public areas of this website is free of charge. You are responsible for the device, software and internet connection you use, and for ensuring that your equipment can display the site and any embedded media. Some materials require registration, enrolment or payment before they become available.

5.1 Permitted use

Reading, viewing and printing pages for your own personal study or internal training.
Quoting short extracts in reviews, teaching notes or internal documents, provided the source is clearly attributed and the quotation is fair and proportionate.
Using our downloadable templates within your own organisation on the terms stated when you obtain them.
Contacting us through the form on the Contacts page with genuine questions, feedback or complaints.

5.2 Prohibited conduct

Copying, republishing, reselling or systematically extracting substantial parts of the website or of any course material.
Using automated tools to scrape, harvest, mirror or index the site in a way that places an unreasonable load on our infrastructure.
Attempting to gain unauthorised access to any account, server, network or database connected with the website, or probing, scanning or testing its security without written permission.
Uploading or transmitting viruses, malware, ransomware or any other harmful code, or using the site to distribute unlawful, defamatory, misleading or infringing material.
Impersonating another person or organisation, or misrepresenting your affiliation with any broadcaster, manufacturer or training provider.
Using the website in a way that breaches applicable export control, sanctions or anti-fraud legislation.

5.3 Security, suspension and termination

We may suspend or withdraw access to all or part of the website, without notice, where we reasonably believe that the site is being misused, that its security is at risk, or that suspension is necessary for maintenance or legal reasons. Where a paid customer is affected by a suspension that we impose for reasons unconnected with their own conduct, their rights under the Payment and Refund Policy are unaffected.

6. Ownership and permitted use of content, trade marks and other intellectual property

Unless stated otherwise, all content on this website is owned by or licensed to reportwa. That includes text, course notes, diagrams, schematics, signal-flow charts, photographs, illustrations, audio and video recordings, slide decks, downloadable files, page layouts, source code and the selection and arrangement of the content as a whole.

Copyright, database right, design right and, where relevant, rights in confidential information protect this material. Nothing on this website transfers ownership of any intellectual property to you, and no licence is granted except the limited permission described in section 5.1.

6.1 Trade marks and branding

Our name, logos, course titles and visual identity are our trade marks or those of our licensors. Third-party trade marks, product names and manufacturer branding appear on this site for identification and teaching purposes only. Their appearance does not imply any sponsorship, endorsement, certification or affiliation unless we state expressly that it does.

6.2 Material you send us

If you send us comments, corrections, case studies, photographs or other material, you confirm that you have the right to share it and you grant us a non-exclusive, royalty-free licence to use, edit and publish it in connection with this website and our courses. You keep ownership of your material and may ask us to remove it at any time by contacting us; we will act within a reasonable period, subject to any legal or record-keeping obligation to retain a copy.

6.3 Infringement and takedown

If you believe that content on this website infringes your copyright, trade mark or other rights, please contact us with enough detail to identify the material, the right you rely on and your contact details. We will investigate promptly and will remove or amend material where a complaint is well founded. Deliberate misrepresentation in a takedown request may expose the sender to a claim for damages.

7. Accuracy, availability and proportionate limitations of liability

We take reasonable care to ensure that the information published here is accurate and up to date when it is posted. Although audiovisual production practice, equipment and standards change quickly, so please check with the manufacturer, the broadcaster or the relevant standards body before relying on any figure, specification or procedure. Nothing on this website is a technical specification, a safety certification or a guarantee of performance.

We aim to keep the website available, but we do not promise uninterrupted or error-free service. Access may be interrupted by maintenance, updates, network failures, cyber incidents or events outside our control. Scheduled maintenance is, where practicable, carried out at times that minimise disruption to users in the United Kingdom.

To the fullest extent permitted by law, we exclude liability for indirect, consequential or incidental losses, loss of profit, loss of business, loss of opportunity or loss of anticipated savings arising from your use of, or inability to use, this website or its content. For business customers, our total liability in connection with any contract is limited to the amount actually paid by that customer for the relevant service.

Nothing in this page excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of the statutory rights that consumer law gives you, or for any other liability that cannot lawfully be excluded or restricted. If you are a consumer, the Consumer Rights Act 2015 applies to any service we supply to you, and nothing here reduces those rights.

8. External links and third-party content

This website may refer to standards bodies, broadcasters, manufacturers, industry associations, video hosting platforms and other third-party resources. Those references are provided for convenience and further reading. We do not control third-party websites and we are not responsible for their content, availability, security or privacy practices.

Where media is embedded in our pages, the relevant third-party platform may set cookies or collect usage data when the player loads. The Cookie Policy explains how we manage that situation and the choices available to you. When you follow a link away from this site, the terms and privacy notice of the other provider apply, and you should review them before using that service.

A reference to a third-party product, venue, standard or training provider is not an endorsement, and the absence of a reference is not a criticism. If you believe that a third-party reference on this site is inaccurate, outdated or objectionable, please tell us and we will review it.

9. Data protection, cookies and related policies

We process personal data in accordance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, which govern cookies, electronic marketing and similar technologies.

We collect only the personal data we need to answer enquiries, administer enrolments and orders, deliver course materials, keep accounting records and improve the website. We do not sell personal data, and we share it only with service providers who help us operate the site and deliver courses, and only under written terms that require appropriate security and confidentiality.

Depending on the circumstances, you have the right to be informed about how your data is used, to access it, to have inaccurate data corrected, to have it erased, to restrict or object to certain processing, and to data portability. You also have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact us using the route in section 3.

This site uses a cookie banner so that you can accept or decline non-essential cookies before they are set, and you can change your choices at any time. Essential cookies that are needed for the site to function, for security and for remembering your cookie preferences are set regardless, because the site cannot operate without them.

Full details of what we collect, why we collect it, how long we keep it and who we share it with are set out in the Privacy Policy. The types of cookies used on this site, their purposes and their durations are described in the Cookie Policy. If you are not satisfied with how we have handled your personal data, you may complain to the Information Commissioner's Office, although we would ask you to raise the matter with us first so that we have the chance to put it right.

10. Consumer rights, payments, cancellations and refunds

Where we sell courses, digital materials or related services to a consumer at a distance, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 require us to give you specified information before you are bound, and to confirm it afterwards. That information covers the main characteristics of the service, the total price including taxes, the arrangements for payment and delivery, the duration of the contract and your cancellation rights.

Consumers in the United Kingdom normally have fourteen days from the conclusion of a distance contract to cancel it without giving a reason. Where you ask us to begin supplying digital content or to give you access to course material immediately, you may lose the cancellation right once supply has begun, provided that you gave your express consent and acknowledged that you would lose that right.

Under the Consumer Rights Act 2015, services must be performed with reasonable care and skill, within a reasonable time where no date is agreed, and for a reasonable price where none is agreed. Digital content must be of satisfactory quality, fit for purpose and as described. If something falls short, you are entitled to a remedy, which may include a repeat performance, a price reduction or a refund depending on the circumstances.

Refunds are made to the original payment method within fourteen days of the refund being agreed, unless a different method is agreed with you in writing. Business customers are not covered by consumer cancellation rights unless their contract says so, and cancellations, transfers and refunds for business bookings are governed by the terms of the relevant order.

The Payment and Refund Policy contains the full rules on accepted payment methods, invoicing, late payment, transfers between course dates, cancellations by us and refunds. Where that policy and this page differ on a matter concerning payments or refunds, the Payment and Refund Policy prevails.

11. Applicable law, competent courts and dispute resolution

This website and any dispute or claim arising out of or in connection with it, its content or any contract concluded through it are governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and you keep the protection of the mandatory consumer rules of that jurisdiction. Nothing in this page deprives you of the protection afforded by the law of your country of residence where that law cannot be derogated from by agreement.

If you are unhappy with our service, please contact us first using the details in section 3 and describe the problem, what outcome you want and any supporting evidence. We will investigate and reply in writing. We aim to resolve complaints promptly and will always try to reach a fair settlement before either side considers formal proceedings.

Alternative dispute resolution is voluntary in the United Kingdom. We are not obliged to participate in an alternative dispute resolution procedure, and we will tell you clearly if our position on that changes in relation to a particular complaint. Consumers may also seek general guidance from Citizens Advice or, for matters concerning trading practices, from their local authority Trading Standards service.

12. Changes to this page and version control

We review this page regularly and may update it to reflect changes in our company details, our services, our suppliers or the law. The date at the top of the page shows when it was last revised, and the revised version takes effect when it is published.

Where a change is material, we will draw attention to it on the website for a reasonable period and, where we hold contact details for you and the change affects a service you have bought, we may also notify you by email. We keep previous versions of this page for reference and can supply a copy on request. Continuing to use the website after an update means that you accept the updated page.

13. Contact route and final points

Questions about this legal information page, requests relating to personal data, notices about intellectual property and complaints of any kind should be sent to reportwa by email at enquiries@altech.ac.uk, by telephone on 01977 659880, or through the contact form on the Contacts page. Written correspondence can be sent to our registered office at Unit 53 Lidgate Crescent, Langthwaite Grange Industrial Estate, South Kirkby, Pontefract, West Yorkshire WF9 3NR.

Please quote the relevant course, order reference or page name in your message so that we can respond efficiently. If you are writing on behalf of an organisation, please say so and give us the name of the person we should reply to.

This page does not create any partnership, agency, joint venture or employment relationship between you and us, and no third party has the right to enforce any of its provisions unless expressly stated. If any provision of this page is found to be invalid or unenforceable, the remaining provisions continue in full force.